WE FIND THE CAUSE, NOT JUST THE BLOCKAGE.Redbank Plains, Ipswich · Queensland
WATER QUALITY · PINE MOUNTAIN 4306

Water quality in
Pine Mountain.

Most Pine Mountain properties are off the drinking water network and rely on rainwater tanks and bores, so what comes out of the tap is the owner’s responsibility rather than a utility’s. Stormwater from Pine Mountain runs to the Brisbane River, in the Mid Brisbane River catchment, which the 2025 Report Card rated poor. Below: what that means at the tap, in the hot water system and in the creek, from the government figures.

WHAT’S IN THE WATER · PINE MOUNTAIN

Where Pine Mountain’s
tap water comes from.

Most Pine Mountain properties are off the drinking water network and rely on rainwater tanks and bores, so what comes out of the tap is the owner’s responsibility rather than a utility’s. For the properties that are connected, the water is the same product as the rest of Ipswich: water released from Wivenhoe Dam travels down the Mid Brisbane River to Mt Crosby, where Seqwater’s East Bank and West Bank plants treat it, and Urban Utilities pumps it through its Ipswich reservoirs to your meter. Seqwater publishes a report on the City of Ipswich zone every month; the headline figures are in the table below.

Two things are added on purpose. The disinfectant is chloramine rather than plain chlorine, which holds a residual over the long mains out to Pine Mountain and is the reason a standard carbon jug does less than people expect. Fluoride is dosed to a target of 0.8 mg/L under Queensland law. Both matter to fish keepers, who need to neutralise the chloramine, and to anyone on home dialysis, who should talk to their unit about filtration.

Tank water in Pine Mountain is a different product altogether. Rainwater is soft and slightly acidic, it carries whatever is on the roof, and nobody treats or tests it but the owner. Queensland Health’s advice is a first-flush diverter on the downpipe, clean gutters, a sealed tank with screened inlets, and treatment before it is used for drinking. Bore water needs a laboratory test before anything else, because its chemistry varies from one bore to the next.

Mineral spike after heavy rain, 20 November 2024. Treated water from the Mt Crosby plants recorded total dissolved solids of 700 and 730 mg/L (guideline 600), chloride of 270 and 300 mg/L (guideline 250) and hardness of 250 mg/L (guideline 200) after a significant rainfall event pushed natural mineral concentrations up in the Mid Brisbane River. Five aesthetic guideline exceedances, no health exceedance. Seqwater Drinking Water Service Annual Report 2024–25

How hard is the water in Pine Mountain?

Rainwater is soft, so scale is not the issue in most Pine Mountain homes; corrosion is. Slightly acidic tank water pits copper pipe and brass fittings over the years and leaves blue-green stains at the drain. A pH test on the tank water and, if it runs low, a neutralising filter, protect the plumbing and the hot water system. Hot water systems in Pine Mountain ↗

The pH is going up

Seqwater is lifting the pH of water leaving Mt Crosby from about 7.8 to a target of 8.4 from mid-August 2026, to extend disinfection in warm months, raise alkalinity and reduce corrosion in the network. The change covers Brisbane, Ipswich, Logan, Moreton Bay and parts of the Scenic Rim. For Pine Mountain homes that is good news for copper pipes and brass fittings, which corrode less in slightly more alkaline water, and a small nudge towards scale in hot water systems. Fish keepers will want to re-check their tank water after the change.

What the pipes in Pine Mountain add

Acreage plumbing in Pine Mountain means long service lines, a pressure pump and, for many properties, a tank between the roof and the tap. Each adds somewhere for sediment to settle and biofilm to grow, and a pump that cycles constantly is usually reporting a leak somewhere in that run. Bore water brings its own chemistry: often hard, sometimes high in iron or manganese, and always worth a laboratory test before it is treated.

The 2021 Census counted 568 private dwellings in Pine Mountain, 100% of them separate houses. About 6% of households rent; the rest own the plumbing between the meter and the tap outright, which is where most of what follows applies.

The Brisbane River: where Pine Mountain’s water goes

The 65 km of the Brisbane River between Wivenhoe Dam and Mt Crosby Weir. It is where the drinking water for Ipswich and Brisbane is drawn from, so its condition matters to every tap in the city, not just to the properties beside it. Pine Mountain’s stormwater reaches the Brisbane River.

Healthy Land & Water rated the Mid Brisbane River catchment “Poor” for environmental condition in the 2025 Report Card, down from “Very good”, with social and economic benefits rated high. This reach is the raw water source for the Mt Crosby treatment plants. Its Report Card condition fell from very good to poor in 2025, which is why Seqwater's treatment, not the river, is what stands between the catchment and the tap. 2025 Report Card ↗

The Queensland Government publishes live readings from stream gauges in the catchment. The nearest to Pine Mountain:

Brisbane River at Savages Crossing · Queensland Government gauge 143001CLive level and flow readings are on the portal. Open the gauge on the Water Monitoring Information Portal ↗

Where the wastewater goes

Pine Mountain is largely unsewered. Wastewater goes to a septic tank or an on-site treatment system on each block, and where those fail, the nutrients and bacteria go into the soil, the nearest gully and the Brisbane River. Council regulates on-site systems and some work on them needs a licensed installer. If you have a bore as well as a septic system, the distance between the two is the first thing to check.

Sources: Seqwater monthly water quality report, City of Ipswich zone · Seqwater Drinking Water Service Annual Report 2024–25 · Seqwater: pH level of drinking water enhanced in parts of South East Queensland · Urban Utilities: Water hardness · Healthy Land & Water Report Card 2025: Key Messages & Catchment Summaries · Water Monitoring Information Portal · ABS 2021 Census QuickStats. Figures are for the City of Ipswich supply zone; Seqwater and Urban Utilities do not publish results by suburb. Housing descriptions are general observations, not a survey of any individual property. Data last updated 2026-09-16.

The network figures

City of Ipswich zone
ParameterCity of IpswichGuideline & source
Total hardness80–115 mg/L as CaCO₃ · Moderately hardUrban Utilities describes South East Queensland water as hard to moderately hard. Zones supplied from Mt Crosby have reported around 115 mg/L in recent Seqwater zone reports, roughly double the softest northern zones. The current City of Ipswich figure is in the monthly Seqwater report.200 mg/L (ADWG aesthetic guideline)Urban Utilities: Water hardness
pH7.8 → 8.4Seqwater is lifting the pH of water leaving Mt Crosby from about 7.8 to a target of 8.4 from mid-August 2026, to extend disinfection in warm months, raise alkalinity and reduce corrosion in the network. The change covers Brisbane, Ipswich, Logan, Moreton Bay and parts of the Scenic Rim.6.5–8.5 (ADWG)Seqwater: pH level of drinking water enhanced in parts of South East Queensland
DisinfectantChloramineMt Crosby water is chloraminated rather than chlorinated, which keeps a residual further down long mains. It matters to fish keepers and dialysis patients, who need to remove it, and it is gentler on rubber seals than free chlorine.Total chlorine 5 mg/L (ADWG health guideline)Seqwater: What we test for
Fluoride0.8 mg/L Dosing range 0.6–1.0 mg/LAdded at the treatment plant to a target of 0.8 mg/L under the Fluoridation of Public Water Supplies Act 2008 (Qld). Every council on the SEQ Water Grid, Ipswich included, receives fluoridated water.1.5 mg/L (ADWG health guideline)Seqwater: Fluoridation of water supplies fact sheet
PFAS (PFOA in raw water)23–36 ng/LPFOA was detected in raw source water at Mt Crosby at 23 to 36 nanograms per litre in 2023–24, well below the health guideline. Seqwater reports all PFAS results in treated water below both the old and the tightened 2025 guideline values.200 ng/L (ADWG, updated June 2025)Seqwater: PFAS and drinking water
E. coliMonitored monthlySeqwater samples the bulk supply and Urban Utilities samples the reticulated network every month. The annual performance report sets out the scheme's compliance against the 98% standard; the monthly Seqwater zone report lists the samples taken in the City of Ipswich.No E. coli in at least 98% of samples (ADWG)Urban Utilities Annual Drinking Water Performance Report 2023–24

Transcribed from the published reports; the refresh pulls the current monthly Seqwater figures. Seqwater’s City of Ipswich report ↗

PINE MOUNTAIN WATER QUESTIONS

Straight answers.
Awkward ones too.

Is the tap water in Pine Mountain safe to drink?

If you are on a tank, that depends on you: rainwater is not treated, fluoridated or tested by anyone, and Queensland Health advises a first-flush diverter, clean gutters and treatment before drinking. The few Pine Mountain properties on the network get the same Mt Crosby water as the rest of Ipswich, which meets the Australian Drinking Water Guidelines and is sampled every month.

Is Pine Mountain water hard or soft?

Rainwater is soft, close to 0 mg/L of hardness, and usually slightly acidic. That is easy on kettles and hard on copper: over years it can pit pipes and leave blue-green stains, which is why tank water is worth testing for pH. Bore water in Pine Mountain can be the opposite, hard and iron-rich, and needs its own test.

Does Pine Mountain tap water contain fluoride?

Tank water does not. Fluoride is added at the treatment plant, so only the Pine Mountain homes connected to the Urban Utilities network receive it, at a target of 0.8 mg/L under Queensland’s fluoridation legislation.

Why does my water in Pine Mountain look brown, cloudy or milky?

Milky water that clears from the bottom of the glass up is air, and harmless. Brown or yellow water after Urban Utilities has worked on the mains, or after a burst nearby, is sediment stirred up in the pipes: run an outside tap until it clears and avoid the washing machine until it does. Cloudy tank water after rain is roof run-off getting past the first-flush diverter, or sediment stirred up in the tank. If it does not clear, Urban Utilities takes water quality reports on 13 23 64.

Is the Brisbane River safe to swim or fish in?

The Mid Brisbane River catchment was rated poor for environmental condition in the 2025 Healthy Land & Water Report Card, down from very good. The standing advice for any natural waterway in South East Queensland is to stay out of it for at least three days after heavy rain, when stormwater carries the most bacteria and sediment, and to treat any fish you catch as coming from an urban river.

Do I need a water filter in Pine Mountain?

On tank water, yes, if it goes anywhere near a kitchen tap: a sediment filter and a UV steriliser after the pump are the minimum. On bore water, get it tested first; the treatment depends entirely on what the test finds.

What does my septic system have to do with water quality?

Everything downstream of it. On unsewered Pine Mountain blocks, a failing septic tank or treatment system puts nutrients and bacteria into the soil, the nearest gully and eventually the Brisbane River, and into your own bore if you have one. Council regulates on-site systems and some work on them needs a licensed installer; keeping yours pumped and serviced is the single most useful thing a household here can do for the local creek.

NEARBY

Water quality around Pine Mountain.

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Pine Mountain drains & plumbing guide
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